Event Management Director

• Base Pay $ - $ / Year
• Employee Type Full Time
  - Exempt
• Required Degree 4 Year Degree
• Travel 5%
• Manage Others Yes

• Name Steve Christian
• Phone

The Director of Event Management will lead strategy, planning, budgeting, and execution of the BNP Paribas Open and other events located at the Indian Wells Tennis Garden. They will oversee event staff and work closely with executive leadership, internal departments, event partners, vendors, and resources to deliver exceptional events, guest experiences, and operational results.

• Lead the strategy, planning, and execution of the BNP Paribas Open and other site events.
• Lead and manage the event team, including staffing, workloads, performance, and development.
• Maintain the master event calendar and provide visibility into project plans, timelines, staffing needs, budgets, scheduling, and property capacity.
• Develop, implement, and maintain consistent planning processes, standard operating procedures, templates, and tools that strengthen communication, efficiency, and accountability.
• Lead project updates, readiness reviews, executive presentation, and other key planning milestones.
• Foster a positive, team-oriented culture focused on service excellence and operational integrity.
• Select and manage partners, vendors, contractors, and event technologies, to ensure alignment with scope, budget, schedule, and corporate standards.
• Direct event operations, including venue logistics, transportation, parking, security, access control, city/state permitting, safety, and on-site execution.
• Manage event budgets, forecasts, contracts, purchase orders, invoice reconciliation, cost controls, and financial reporting.
• Serve as the senior on-site leader for events, providing clear direction, decision-making, and escalation support.
• Support event forecasting, staffing cost controls, and post- event financial reviews.
• Lead post-event evaluations and apply key findings to strengthen future events *
• Partner with senior leadership on long term strategies, venue enhancements, new event opportunities, and revenue generating initiatives.
• Maintain strong relationships across operations, marketing, finance, HR, security, sponsors, community partners, vendors, guests, and other stakeholders.
• Contribute to annual business planning and budgeting.
• Foster a collaborative, accountable, and service focused team culture.
• Leadership – Maintain a positive, upbeat role, promote and exemplify Company values and represents departmental objectives and interests to internal and external customers
• Customer Service – Follow up on complaints, questions, and concerns; respond to internal/external customer needs in a friendly, timely and efficient manner
• Teamwork
  - Develop and promote teamwork and cooperation among co-workers
• Safety – Comply with established safe work practices and attend to all safety-related training provided or made available by the Company.
• Other duties as assigned

The essential duties and responsibilities listed above are a general outline of the typical functions of the job, not an exhaustive list of all possible tasks and duties as assigned by management.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

• Bachelor’s degree in business, event management, hospitality, sports management, or related field preferred.
• 7+ years of relevant experience in events, sports, entertainment, live event production, or hospitality…