Facility & Communication Administration

Facility & Communication Administration Staff

Manage and facilitate communication with the school community
, including teachers, students, parents, staff, and other relevant stakeholders.

Serve as a communication bridge by receiving, coordinating, and following up on inquiries, requests, and information from the school community.

Provide clear, accurate, responsive, and service-oriented communication through Whats App, email, telephone, and other communication channels
.

Prepare and distribute announcements, memos, letters, notifications, and other communication materials.

Ensure information is communicated accurately, consistently, and in a timely manner.

Coordinate and facilitate operational needs across units and departments.

Support the administration of school facilities and infrastructure
, including requests, data collection, documentation, and follow-up.

Receive and record maintenance requests or facility issues
, coordinate with the relevant team, and monitor their progress until completion.

Support the administration and coordination of IT requests and issues
, including recording requests, coordinating with the IT team, and monitoring resolution.

Maintain accurate records, databases, documentation, and reports related to communication and facilitation activities.

Support school events and activities by coordinating communication, facilities, maintenance, IT, and other operational requirements.

Ensure requests and operational needs are properly documented and followed up according to the school's service standards.

Perform other administrative and coordination tasks as assigned by the supervisor.

Minimum Diploma (D3) or Bachelor's Degree (S1) in Administration, Communication, Management, or a related field.

Minimum 1 year of experience in administration, customer service, communication, school administration, or a related role.

Excellent verbal and written communication skills
.

Strong interpersonal and coordination skills, with the ability to communicate effectively with diverse members of the school community.

Strong administrative, documentation, and follow-up skills.

Proficient in Microsoft Office/Google Workspace and familiar with digital communication platforms.

Able to manage multiple requests and priorities in an organized and timely manner.

Proactive, responsive, detail-oriented, and service-oriented
.

Able to work independently as well as collaboratively in a team.

Experience in handling facilities, maintenance, or IT-related administration is an advantage.