Card Dispute Analytics Specialist
Job in
South Tangerang, Banten, Indonesia
Listed on 2026-06-07
Listing for:
CIMB Niaga
Full Time
position Listed on 2026-06-07
Job specializations:
-
Customer Service/HelpDesk
Job Description & How to Apply Below
CIMB Niaga is seeking candidates for a role in the dispute analysis department. The successful candidate will manage processes to handle disputes, ensuring that customer objections are addressed according to regulatory standards while optimizing the customer experience.
Ideal applicants will hold a Bachelor's degree, possess experience in chargeback or dispute handling, and be proficient in using MS Excel. Familiarity with SAS or MS Access is a plus. The role aims to uphold SLAs and improve customer satisfaction.
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