Quality Assurance Specialist - Collections & Compliance
Job in
South Tangerang, Banten, Indonesia
Listed on 2026-08-15
Listing for:
PT. MITRA PELITA TERANGI BANGSA
Full Time
position Listed on 2026-08-15
Job specializations:
-
Customer Service/HelpDesk
Job Description & How to Apply Below
PT Mitra Pelita Terangi Bangsa membuka posisi Quality Monitoring Agent di Call Center & Layanan Konsumen. Anda akan melakukan monitoring dan review aktivitas agent, fokus pada kepatuhan SOP, etika, negosiasi, akurasi informasi, serta handling customer untuk meningkatkan kualitas layanan.
Kandidat harus memiliki analisis yang tajam, attention to detail, komunikasi interpersonal yang baik, dan kemampuan evaluasi objektif.
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