Gojek - Senior Product Manager - Quick Commerce

Overview

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As Senior Product Manager for Quick Commerce, you will own the strategy and execution of product experience that drives growth, sustainability, or reliability across the end-to-end customer journey. You will work across demand, supply readiness, and fulfillment to ensure customers get what they want—fast, accurate, and with an excellent experience. The role requires strong analytical rigor, deep problem-solving skills, and an ability to simplify operational and technical complexity into scalable product solutions.

• Lead and execute the product roadmap for Quick Commerce across key areas: growth, availability, ordering experience, fulfillment speed/reliability, or sustainability/unit economics.
• Analyze funnel performance (Conversions, Unit Economics, Speed/SLA%, etc.) to prioritize high-impact opportunities and drive measurable growth.
• Partner with Operations, Growth, Fulfillment, and Dark Store teams to solve growth, supply, reliability, and service-quality issues with product-first approaches.
• Work with the Business team to identify and build a lever of sustainability or unit economics in operating and scaling Quick Commerce businesses.
• Own product KPIs, define success metrics, and continuously monitor performance to identify gaps and unlock sustainable growth. Drive product discovery, experimentation, and iteration to improve user experience.
• Work closely with Engineering to define specs, manage execution, align stakeholders, and ensure fast, high-quality feature delivery.

• 5-7+ years of product management experience in e-commerce, logistics, marketplaces, or large-scale consumer platforms.
• Strong analytical skills, including comfort with funnel metrics, operational data, and basic SQL (or willingness to ramp quickly).
• Understanding of fulfillment operations, picking/packing workflows, WMS, or last-mile delivery systems.
• Ability to break down ambiguous problems and structure solutions using first-principles logic.
• High customer empathy with the ability to balance user needs, operational constraints, and business goals.
• Excellent communication and stakeholder management across Engineering, Design, Ops, Growth, and Commercial teams.
• Bias toward speed, iteration, and decision-making under imperfect information.
• Familiarity with online transaction flows is considered a plus point (discovery, cart, checkout, payments).

At the Quick Commerce product group, we're revolutionizing how people get their daily staples with our lightning-fast, on-demand delivery service. Our Mission:
Provide our customers with a wide assortment of daily essentials and cooking needs, and deliver it to them within 15 minutes. We're a diverse team that values curiosity, a passion for technology, and a collaborative spirit. If you're driven by innovation and excited about solving real-world problems with cutting-edge tech, we want you on our team to build quick commerce in Indonesia.

GoTo Group is the largest digital ecosystem in Indonesia with its mission to “Empower Progress” by offering technological infrastructure and solutions for everyone to access and thrive in the digital economy. The GoTo ecosystem consists of on-demand transportation services, food and grocery delivery, logistics and fulfillment, as well as financial and payment services through the Gojek and GoTo Financial platforms. It is the first platform in Southeast Asia that hosts these crucial services in a single ecosystem, capturing the majority of Indonesia’s vast consumer household.

Gojek is Southeast Asia’s leading on-demand platform and pioneer of the multi-service ecosystem with over 2.5 million driver partners across the region. It offers a wide range of services such as transportation, food delivery, logistics and more. Its mission is to create impact at scale by connecting consumers to the best providers of goods and services in the market.

GoTo Financial accelerates financial inclusion through its leading…