IT Technical Support

Resolving IT support requests from employees

Gathering and analyzing data to diagnose problems with computer systems

Changing configurations, settings and permissions to fix computer issues

Installing new software and hardware drivers and updating existing ones as needed

Generate and updating employees on the status of their service requests

Logging all service requests and updating tickets as needed

Qualifications:

Bachelor degree in IT (fresh graduate)

High-level knowledge of commonly used software, hardware and applications

Analytical and problem-solving skills to troubleshoot and diagnose issues

Understanding Windows, Mac OS and Linux System

Strong oral communication skills to gather information from employees and explain complex technical concepts in simple language

Demonstrated written communication skills to create useful support logs

Time management skills to provide updates and fixes within a promised time frame

How many years' experience do you have in an Information Technology Support Role?

Which of the following types of qualifications do you have?

Which of the following configuration management tools are you experienced with?

PT Indonesia Logam Pratama / Treasury are an online platform for purchasing and saving Gold.

We commits to democratize gold for everyone through a digital Ecosystem and push financial inclusion through financially responsible products, and financial literacy.

Treasury is the first digital gold application that has Bappebti license.

PT Indonesia Logam Pratama / Treasury are an online platform for purchasing and saving Gold.

We commits to democratize gold for everyone through a digital Ecosystem and push financial inclusion through financially responsible products, and financial literacy.

Treasury is the first digital gold application that has Bappebti license.