Manager - Logistics

Position: Manager - Contract Logistics
Location: Daerah Khusus Ibukota Jakarta

The Contract Logistics Manager is responsible for overseeing warehousing, distribution, and operational process excellence for our freight forwarding operations. This role requires a strategic thinker who can drive efficiency, ensure compliance, and enhance service delivery to meet customer expectations while optimizing costs.

Key Responsibilities

• Warehousing & Distribution Management:
  • Oversee day-to-day warehouse and distribution operations, ensuring efficiency and adherence to company standards.
  • Manage inventory control processes to minimize losses and optimize stock accuracy.
  • Implement best practices for warehouse space utilization and cost reduction.
  • Develop and enforce safety, security, and regulatory compliance protocols in warehouse facilities.
• Operational Excellence & Process Improvement:
  • Identify inefficiencies in warehouse and distribution operations and implement continuous improvement initiatives.
  • Develop and optimize standard operating procedures (SOPs) to streamline operations.
  • Leverage data analytics and KPIs to monitor performance and drive decision-making.
  • Implement automation and technology solutions to enhance logistics operations.
  • Oversee daily warehouse operations (inbound, outbound, storage, VAS activities) ensuring smooth and accurate processes.
  • Monitor warehouse productivity, utilization, and cost efficiency.
  • Manage inventory accuracy through regular cycle counts and reconciliation.
  • Control operational expenses and ensure cost optimization in labor, transport, and materials.
  • Manage MHE (Material Handling Equipment) and facility maintenance.
  • Build and maintain strong relationships with customers to understand their logistics needs and provide tailored solutions.
  • Coordinate with third‑party logistics providers (3PL) to ensure timely and cost‑effective distribution.
  • Ensure service level agreements (SLAs) are met with logistics partners and vendors.
  • Monitor and control warehousing and distribution costs to improve profitability.
  • Develop and manage budgets related to logistics operations.
  • Identify cost‑saving opportunities without compromising service quality.
• Compliance &
  
  Risk Management:
  • Ensure adherence to all local, national, and international logistics regulations.
  • Conduct risk assessments and implement mitigation strategies to reduce operational risks.
  • Maintain quality assurance and ensure compliance with company policies and industry standards.

Key Performance Indicators (KPIs)

• Warehouse space utilization & inventory accuracy
• Cost reduction & operational efficiency improvements
• Process compliance & adherence to safety standards

Key Interactions (Internal | External) External

• Customers, Carriers, Transporters, Overseas agents, customs brokers.

Internal

• Internal stakeholders (details omitted for brevity).

Education Requirements

• Bachelor’s degree in Supply Chain Management, Logistics, Business Administration, or a related field.
• Minimum of 5‑7 years of experience in contract logistics, warehousing, and distribution within a freight forwarding or logistics company.

Language Requirements

• Regional language – Based on location.

Background and Experience

• Strong knowledge of warehouse management systems (WMS) and transportation management systems (TMS).
• Experience in process improvement methodologies (Lean, Six Sigma, etc.).
• Strong leadership and people management skills.
• Excellent analytical, problem‑solving, and decision‑making abilities.

Competencies and Skills

• Communication:
  Fluent in English, strong interpersonal skills.
• Technical:
  Proficient in ERP (Cargo Wise One) and MS Office.
• Analytical:
  Skilled in issue resolution and cost management.
• Commercial:
  Knowledgeable in freight market dynamics.
• Organizational:
  Strong attention to detail, multitasking, and time management.
• Problem‑Solving:
  Proactive and calm in resolving operational issues.

Core Competencies

• Attention to Detail:
  Ensures accuracy in all documentation and data management activities.
• Adaptability:
  Responds efficiently to changes in schedules, requirements, and priorities.
• Collaboration:
  
  Works effectively with cross‑functional teams and external partners.
• Customer Focus:
  Dedicated to providing excellent service and maintaining strong client relationships.
• Proactivity:
  Anticipates challenges and takes action to address them before they escalate.

How to apply

Please fill out the application form below and share your cover letter and CV.

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