Account Manager Graduate; GBS-SMB BS​/MS

Account Manager Graduate (GBS-SMB) - 2026 Start (BS/MS)

Join Tik Tok's SMB team as an Account Manager Graduate (GBS-SMB) starting in 2026. The role begins at the end of 2026; applicants must state availability and graduation date in their resume.

Tik Tok's SMB team aims to help businesses and brands of all sizes unleash their creative side, connect with our audience, and be discovered. From designing scaled sales and service delivery programs to ensuring customers have best‑in‑class tools and products at their fingertips, our SMB team combines operational expertise with a customer‑centric mindset to help businesses achieve their marketing goals on Tik Tok.

We are looking for talented individuals to partner with SMB advertisers in a one‑to‑many structure, with the goal of activating, nurturing and growing accounts. You'll establish and strengthen client relationships, driving revenue, advertiser education, and advertiser satisfaction. As a graduate, you will pursue bold ideas, tackle complex challenges, and unlock limitless growth.

• Provide marketing and advertising consultation to small and medium businesses to maximize their revenue on Tik Tok advertising platform.
• Develop and maintain strong, long‑term relationships with clients.
• Cross‑sell and upsell additional products or services to clients.
• Monitor, analyze and explore new revenue opportunities for clients via Tik Tok Advertising Solutions.
• Create optimization strategies for clients, including Tik Tok creative tips and best practices.
• Provide advertising performance recommendations (bidding, budget, targeting, etc.).
• Help clients identify and build strong value propositions on Tik Tok advertising platform.
• Collaborate and communicate effectively with external customers and internal stakeholders (Ads Policy, Finance, Product, etc.).

• High oral and written fluency in English.
• Passionate about Tik Tok marketing, and up for the challenge of building something from the bottom up.
• Critical thinking and analytical skills with an entrepreneurial and proactive mindset.
• Team working skills, ability to adapt to a fast‑paced, international work environment with a passion for making an impact.
• Strong attention to detail and a proven ability to balance priorities and meet deadlines.

• Experience working with revenue targets in a fast‑paced, client‑facing environment.
• Previous experience or knowledge of the marketing/social media/advertising industry with a strong understanding of the digital advertising ecosystem, knowledge of the local market SMB landscape is a plus.

Entry level

Full‑time

Sales and Business Development

Entertainment Providers

Tik Tok is the leading destination for short‑form mobile video. Our mission is to inspire creativity and bring joy. Tik Tok's global headquarters are in Los Angeles and Singapore, with offices worldwide.

Tik Tok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives.