Garment Quality Control Supervisor

Location

Bali, Indonesia.

Full Time, 40 hours / 6 days

Our story began during a road trip in the 1990s, where our founders, Will and Andy, travelled across America collecting vintage items while living out of motels. They started purchasing vintage clothing in the USA and selling it wholesale, which eventually led to the creation of stores. From there, they began designing reworked vintage pieces, and thus, Motel was born.

Over 30 years and a team of 200+ people later, every piece of clothing we make is created with the same spirit of fun, freedom and adventure as the road trip that first defined the brand. We’re still ambitious and independent, but now we’re a global team - we work from an operational base in Worcester, a design studio in London and a creative studio in Bali.

• To supervise and ensure the consistent quality of garments produced by local factories and workshops, in line with brand standards and customer expectations. The role involves overseeing inline and final inspections, managing the QC staff, and liaising with production, technical, and sourcing teams.

• The role will ensure that all export-bound garments meet international compliance standards (such as ASOS, Urban Outfitters, and others). This role involves overseeing multiple QC checkpoints, driving the implementation of corrective actions, and ensuring factory readiness for audits and third-party inspection.

• Implement and oversee customer standard QC processes at all CMTs

• Audit factories for compliance: metal detection, needle policy, documentation, labelling

• Conduct spotcheck and provide feedback inline, midline, and final inspections aligned with AQL 2.5/4.0

• Escalate non-conformances; initiate root-cause analysis with suppliers and escalate major quality risks to management.

• Supervise and execute fabric inspections using the 4-point system or agreed standards.

• Check colour, shade, GSM, width, stretch/recovery, shrinkage, hand-feel, and other specs.

• Liaise with Grat/Lita to inform suppliers/mills on defect findings and corrective actions.

• Plan team schedules to meet delivery deadlines.

• To oversee the current fabric inspection and review the 4 point system currently being used

• To review the current supplier base in Bali of Washers/Printers/Dyers and visit sites to help with issues that arise such as shading and bulk not matching approved labdips etc

• To review current checking standards and see how to improve

• To review all faulty CMT defect garments to ascertain where the fault lies and if the make cost should be credited back

• Maintain detailed and regular reports within his/her area of work

• Establish and update SOPs report within his/her area of work

• Train, supervise, and evaluate all of the staff with personal progression and development to ensure delivered best work outcome

• To help troubleshoot consistent issues and help rectify

• To review bottlenecks and help to alleviate through prioritizing

• To write SLA's for BBK (and any other suppliers we may take on) relating to QC Checks and reject protocol

• Support Motel's sustainability initiatives by considering how our practices can improve, actively working in line with the sustainability journey of the business.

• Diploma or degree in Textile/Garment Technology (preferred)

• 3–5 years of experience in similar role

• Strong knowledge of fabric, sewing, and finishing processes

• Good English, communication and leadership skills

• Understand a range of product types (dresses, denim, jersey, woven tops, etc.) to assess quality based on fabric, construction, and finish.

• Competitive salary in line with industry benchmarking

• A comprehensive health and social security package, including working social security.

• Team socials and meetups

• Monthly well-being activities to support your health and wellbeing

• Tailored progression pathways

• Bonus scheme for employees, paid out twice a year at management discretion

• Motel is a growth mentality company!

At Motel Rocks, we value and believe in fostering an inclusive and diverse environment for our employees, customers, and partners. We are committed to building a brand that celebrates differences and promotes equal opportunities.