Restaurant Server - Cucina

Company Description

Experience the epitome of French-inspired luxury at Sofitel Bali Nusa Dua Beach Resort, a prestigious 5-star beachfront haven boasting tropical gardens and sleek modern architecture which offers exclusive experiences for ALL members, this magnificent resort provides 413 exquisite rooms, including 39 suites and villas, along with an array of resort facilities.

Indulge in a culinary journey at three restaurants and two bars, rejuvenate at Sofitel FITNESS and Sofitel SPA, and delight in the outdoor and indoor kids club. Additionally, the resort features 24 function venues, including a Grand Ballroom and a Beachfront Ballroom. Discover the ultimate Art de Vivre at Club Millésime, where delectable cuisine, exquisite wines, and Balinese charm await.

We are seeking a passionate and service oriented Restaurant Server to join our team at Cucina, one of the signature dining outlets at Sofitel Bali Nusa Dua Beach Resort.

As a Restaurant Server at Cucina, you will play a key role in delivering exceptional dining experiences through attentive service, in depth product knowledge, and warm hospitality in a vibrant Italian inspired dining atmosphere.

• Greet and welcome guests with a warm, professional demeanor
• Present menus and provide detailed explanations of dishes, beverages, and daily specials
• Offer recommendations and upsell signature dishes and beverages
• Take accurate food and beverage orders and input them into the POS system
• Serve food and beverages according to established service standards
• Ensure tables are properly set and maintained throughout service
• Anticipate guest needs and respond promptly and courteously
• Handle guest feedback and complaints professionally and efficiently
• Coordinate closely with kitchen and bar teams to ensure smooth and timely service
• Process bills and handle payments accurately
• Maintain cleanliness and organization of dining and service areas
• Follow hygiene, sanitation, and safety standards at all times

• Minimum 1–2 years of experience in a similar role in a hotel or upscale restaurant
• Strong knowledge of food and beverage service standards
• Good communication skills in English (additional languages are an advantage)
• Well groomed with professional appearance
• Customer focused with strong interpersonal skills
• Ability to work in a fast paced and dynamic environment
• Strong teamwork and coordination skills
• Basic knowledge of POS systems
• Willingness to work shifts, weekends, and public holidays
• Positive attitude, energetic personality, and passion for hospitality