Restaurant & Bar Supervisor

Kanalla Boutique Hotel is a boutique lifestyle property in Kuta, Lombok with 15 rooms, a main pool, and a restaurant & bar. We are dedicated to delivering a warm, personalized, and memorable guest experience.

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• Lead and supervise daily restaurant & bar operations across all service periods
• Ensure every guest receives a warm, attentive, and professional dining experience
• Supervise, brief, and coach F&B service staff on shift
• Monitor table setup, service flow, and service standards at all times
• Handle guest requests, complaints, and special arrangements professionally
• Drive food & beverage upselling — daily specials, beverages, desserts
• Manage opening and closing procedures of the restaurant & bar
• Monitor stock levels, beverage par stock, and coordinate with kitchen on daily mise en place
• Ensure compliance with food safety, hygiene, and HACCP standards
• Prepare end-of-shift reports and hand over to management
• Coordinate closely with the Kitchen team for smooth service delivery
• Assist in monitoring F&B cost, waste, and inventory accuracy

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• Min. D3 / S1 in Hospitality, Tourism, or related field
• Min. 2–3 years experience in F&B service, with min. 1 year in a supervisory role
• Strong knowledge of food & beverage operations and service standards
• Familiar with POS systems
• Excellent English communication — written and spoken (mandatory)
• Guest-focused, energetic, and a natural team leader
• Well-groomed at all times
• Flexible to work shifts including weekends and public holidays
• Knowledge of basic F&B cost control and inventory management is an advantage

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• OTA F&B Rating: 9.0 and above
• F&B Revenue:
  Meet monthly revenue target
• Beverage Cost:
  Max 28% of beverage revenue
• Upsell Rate: 70%+ of tables offered upsell

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• Competitive salary based on experience
• Uniforms & meals provided
• Annual leave as per Indonesian Labor Law
• Career growth in a growing boutique property

Only shortlisted candidates will be contacted.