Key Account Manager

Location: Daerah Khusus Ibukota Jakarta
* Implement a sales strategy per account to maintain existing business and to develop new business opportunities. Work closely with the  In-Center Sales Manager across the entire sales cycle to ensure customer outcomes and achieved.
* Increase customer base and market presence through establishing relationships with key opinion leaders, key influencers and decision makers
* Provide targeted counselling and account information to the clinical and technical team as required
* Track and report competitor activity within the assigned accounts
* Maintain a high-profile presence in the market place through the creation of win-win solutions with customers which turn a sales relationship into a long-term business partnership.
* Managing the immediate post-purchase activities (checking order status, delivery, handle complaints etc) to ensure customer satisfaction
* Provide appropriate clinical support activities such as in-servicing, installations, training & education as required etc
* Provide input to forecasting requirements, preparing annual sales budget;
* Establish sales objectives by creating a sales plan and quota for the region in support of national objectives
* Prepare and present customer offerings, quotes, tenders, re-orders and any other related business requirement
* Update clinical knowledge by participating in educational opportunities; reading professional publications; maintaining professional networks
* Promoting a team culture by assisting others during periods of high workloads, leave or absence so that overall objectives can be met
* Provide input and support to marketing programs as required
* Maintaining team communication
* Undertaking other tasks as required
* Where appropriate, become involved in FME activities including attendance at staff meetings and involvement in company or employee events
- Other tasks   
* Other projects those may assign by Direct Superior  
* Obey the health and safety guideline as per guided by Crisis Management team when doing his/her job inside or outside the organization  
* Obey the Fresenius Medical Care Compliance and Company Regulation
* Min. Bachelor degree of Business Administration, Management, Sales, Science or other related field
* Dialysis experience - highly desirable, or Healthcare business experience, especially from Medical Devices Company, at Multinational Company
* 3 years + Account Management or Business Development experience in Managerial level - highly desirable
* Highly developed interpersonal & influencing skills
* Entrepreneurial, adaptive, highly motivated, independent, commercially adept, articulate and confident
* Skills across most Windows applications including Word, Excel, and PowerPoint.
* Demonstrable track record of success in medical sales – desirable
* Ability to develop and implement business plans within the region.
* Ability to provide an out of hours service
* Ability to attend meetings or conferences interstate from time to time which may be inclusive of week end.

- Sales Competencies
* ** Product, Disease and Market Knowledge**    + Understanding of product concept, development process and management, including pay attention to opportunity to fulfill customer expectation and create customer demand.
+ Understanding of product concept, character and environment changes as well as their impact on company's product positioning.
+ Keep to see the opportunities to expand sales area in order to meet customer expectation.
* ** Selling & Negotiation Skill**    + Conduct right sales negotiation strategy with a result win-win outcome and to ensure avoiding price concessions and protecting profit margin"
* ** Territory Management**    + Identify and create balance sales territory to maximize sales & profits, and to allocate resources efficiently    + Increase market coverage and provide good customer service to ensure higher sales figures and greater customer satisfaction
* ** KOL Management**    + Ability to engage and influence internal and external stakeholders to change perception or obtain commitment.
* ** Business Acumen**    + Uses business and financial analysis to identify ways to improve profitability;
+ develops and manages budgets…