Senior WMS Implementor Executive

Responsibilities

• Manage and operate the WMS for inbound, outbound, return and inventory control processes in a B2C e-commerce warehouse environment.
• Ensure receiving, putaway, quality checks, picking, packing, staging, shipping and return activities run in accordance with SOPs and WMS configuration.
• Monitor stock accuracy through cycle counting, stock adjustments and reconciliation activities.
• Participate in WMS implementation and improvement projects, including requirement gathering, UAT, go-live and post-implementation support.
• Analyse operational and system issues across inbound, outbound and inventory processes, and propose system-driven improvements.
• Identify bottlenecks and inefficiencies, and recommend optimisation solutions.
• Collaborate with warehouse operations, IT teams and logistics partners to enhance process efficiency and inventory accuracy.
• Serve as the Subject Matter Expert (SME) for inbound, outbound and inventory WMS processes.
• Oversee warehouse activities including wave planning, picking, sorting, checking, packing, handover, movement, replenishment, cycle counting, inventory transfer, handling lost and damaged stock, and troubleshooting activities.

• Have a minimum of 3-5 years experience operating Warehouse Management Systems (WMS) in a B2C e-commerce warehouse environment.
• Have a strong understanding of inbound, outbound, return and inventory processes.
• Hands-on experience in WMS implementation or improvement projects.