Infra Tech Support Practitioner

Key Responsibilities:

Nutanix Infrastructure Administration:
Manage and administer Nutanix AHV environments including Prism Central, clusters, and virtual machines
Configure, deploy, and maintain Nutanix clusters and hypervisors
Perform routine system maintenance, patching, and upgrades
Virtualization & System Support:
Provide L1/L2 support for infrastructure and virtualization issues
Troubleshoot performance issues in virtualized environments
Manage virtual machines and ensure system availability and stability
Storage & Network Management:
Handle storage integration and management including NFS and iSCSI
Manage replication, storage performance, and capacity planning
Support virtual networking configurations and optimization
High Availability & Disaster Recovery:
Implement high availability (HA) solutions within Nutanix environments
Design and manage backup and disaster recovery strategies
Ensure business continuity through proactive infrastructure monitoring
Automation & Scripting:
Utilize scripting languages such as Power Shell and Python for automation
Work with Nutanix Calm and other automation tools to improve efficiency
Support infrastructure automation and standardization initiatives
Monitoring & Maintenance:
Monitor infrastructure health and resolve incidents in a timely manner
Perform proactive capacity planning and performance tuning
Maintain documentation of configurations, processes, and changes
Team & Stakeholder

Collaboration:

Coordinate with cross-functional teams for infrastructure support
Provide technical guidance and collaborate on operational improvements
Support team management activities where required