Store Manager, Retail & Store Manager

As the Store Manager, the individual needs to plan and direct the day-to-day operations of the store. S/he needs to develop strategies to improve customer service, drive store sales, increase profitability, create store policies and marketing programs that will increase sales and grow the existing customer base. S/he needs to maintain high store standards and conditions and foster a positive environment.

Responsibilities

Achieving financial objectives by preparing an annual budget, scheduling expenditures,

analysing variances, initiating corrective actions.

Identifying current and future customer requirements by establishing rapport with potential

and actual customers and other persons in a position to understand service requirements.

Ensuring availability of merchandise and services
Formulating pricing policies by reviewing merchandising activities, determining additional

needed sales promotion, authorizing clearance sales, studying trends.

Implementing security systems and measures.
Ensuring the safety and cleanliness of the store
Maintaining the stability and reputation of the store by complying with legal requirements.
Determining marketing strategy changes by reviewing operating and financial statements and

departmental sales records.

Maintaining operations by initiating, coordinating, and enforcing program, operational, and

personnel policies and procedures.

Contributing to team effort by accomplishing related results as needed.
Training & mentoring the new hires
Maintaining a fully stocked store
Ascertaining customers' needs and wants

Qualifications

5 years of relevant experience
Bachelor's/Master's degree in the relevant field
Excellent communication skills (verbal & written)
Proven working experience in retail sales
Customer service focused
Animal Lover Preferred

Skills:

sales,store,retail,operations