General Manager

Join us as the General Manager at I-STATE TRUCK CENTERS in Inver Grove Heights, Minnesota. This senior leadership position offers a competitive salary of $95K-$120K annually plus monthly incentives.

The General Manager is the senior leader responsible for all financial performance, customer experience, employee engagement, and operational excellence of our high-volume, full-service dealership.

• Full P&L ownership – achieve or exceed annual revenue, gross profit, and net operating income targets.
• Lead and manage all departments:
  New/Used Truck Sales, Parts, Service, Leasing/Rental, Finance & Insurance, and Administration.
• Develop and execute annual business plans, forecasts, and capital expenditure requests.
• Recruit, develop, and retain a high-performing leadership team.
• Drive market share growth while maintaining top-tier customer satisfaction and experience scores.
• Oversee facility maintenance, appearance, and compliance with OEM image standards and regulations.
• Build and maintain strong relationships with key fleet customers, OEM representatives, and vendor partners.
• Champion a safe, ethical, and inclusive workplace culture aligned with company values.
• Actively participate in 20-Group and OEM council meetings and implement best practices across the dealership.

• Minimum 5–10 years of progressive leadership experience in a heavy- or medium-duty truck dealership.
• Proven full P&L management experience with annual revenues exceeding multiple millions.
• Demonstrated success growing market share and improving profitability in a competitive commercial truck market.
• Strong financial acumen – ability to analyze financial statements and maximize F&I penetration.
• Deep knowledge of truck sales cycles, parts & service, warranty administration, and extended warranty programs.
• Exceptional leadership, coaching, and team-building skills with a track record of developing talent.
• Excellent communication and customer-facing skills; comfortable presenting to large fleet customers and OEM executives.
• Proficiency with dealership management systems such as CDK, Pfizer/Procede, Karmak, or similar.
• Valid driver’s license and ability to maintain a Class B CDL (or willingness to obtain).

• Prior General Manager or multi-department management experience at a Freightliner or Western Star dealership.
• Experience with TRAC leasing, Pac Lease, or commercial truck rental operations.

• Highly competitive base salary + uncapped performance-based bonus program.
• Full benefits package including health, dental, vision, 401(k) with match, paid time off, and OEM training.
• Company vehicle provided.
• Relocation assistance available for the right candidate.
• Additional benefits: tuition assistance, pet insurance, employee discounts, employee assistance program, wellness screenings, and more.

This job description is not exhaustive; duties may evolve to meet business needs.

We welcome all qualified candidates to apply by submitting a resume for consideration.