Care Coordinator; Spanish Speaking - Inverness, Florida

Care Coordinator (Spanish Speaking) - Inverness, Florida

Join to apply for the Care Coordinator (Spanish Speaking) - Inverness, Florida role at Groups Recover Together

Care Coordinator (Spanish Speaking) - Inverness, Florida

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Join to apply for the Care Coordinator (Spanish Speaking) - Inverness, Florida role at Groups Recover Together

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Benefits

Robust benefit offering that includes health, vision, dental, 401k with matching contribution, HSA, FS

Salary

$43000.00 - $50000.00 / year

• Based on experience, and education

Schedule

Monday - Thursday

Fri/ Sat/Sun Off

One Day WFH

Benefits

Robust benefit offering that includes health, vision, dental, 401k with matching contribution, HSA, FS

Groups is a leading outpatient provider specializing in substance use disorder (SUD) treatment. We are committed to supporting underserved communities hit hardest by the opioid crisis. Since 2014, our local care teams have guided hundreds of thousands of individuals on their path to recovery, helping them reclaim their purpose and dignity through compassionate, collaborative care.

Our evidence-based approach combines medication, group therapy, and personalized support, delivered online and in person by local providers. Founded on the belief that recovery extends beyond the traditional office visit, Groups helps members build a foundation for long-term recovery and the fulfilling lives they want and deserve.

Together with our community partners, public agencies, and health plans, we are raising the bar in addiction health care—and we’re just getting started.

Groups is changing lives. Join us.

The Care Coordinator at Groups ensures smooth daily operations, provides care coordination and navigation, supports care teams, manages schedules and communication, maintains member records in an EMR, assists with member concerns, navigates community resources, addresses health-related social needs, and supports member wellness.

Responsibilities

Essential Functions:

Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.

Administrative Functions

• Deliver outstanding customer service to members, visitors, and community stakeholders through in-person interactions, phone calls, text message, email or video conferencing.
• Maintain the overall office, ensuring cleanliness, compliance of Health and Safety Standards, and welcoming members to the office
• Ensure member compliance with provider attendance.
• Support counselors in managing in-person or virtual group meetings.
• Support members with their treatment, including obtaining ROIs, submitting UDS, conducting medication counts.
• Support providers with medication and prescription adjustments for members.

Care Coordination Functions

• Maintain a shared caseload, coordinating with counselors, providers, and recovery support specialists to connect members with local resources and remove barriers to care.
• Support new members in transitioning to their home care team and adapting to the Groups’ model.
• Link members to services, follow up on needs, and troubleshoot treatment-related issues (scheduling, pharmacy, prescriptions, and care coordination).
• Become an expert in community insurance, healthcare, and social services.
• Facilitate access to community-based support systems.
• Conduct outreach and engagement efforts.
• Collaborate with a multidisciplinary team to ensure quality, member-centered care.
• Assist members in goal-setting, care coordination, and treatment engagement.
• Maintain accurate, timely documentation in the electronic health record.
• Participate in required continuing education to uphold certification or licensure.

Other Duties And Responsibilities

• Other duties as assigned.

Knowledge, Skills, And Abilities

• Ability to manage and prioritize tasks efficiently and optimize productivity.
• Strong attention to detail and ability to manage confidential and highly sensitive information.
• Strong written and verbal communication skills.
• Knowledge of member-centered care.
• Ability to identify necessary resources and services for members and coordinate provision of services.
• Adaptability by…