Care Coordinator

Base Pay Range

$19.80/yr - $19.80/yr

About The Organization

Operation PAR, Inc. is a non‑profit offering the full continuum of services for individuals with substance use and/or mental health disorders. PAR has been providing comprehensive behavioral health treatment in West Florida since 1970 through advocacy, education, clinical services, and research.

Benefits

• 9 paid holidays per year
• 3 weeks of PTO per year (on top of holidays). PTO increases to 4 weeks/year after 2 years of employment, and then to 5 weeks/year after 5 years of employment.
• Medical/Dental/Vision/Life Insurance
• 401k matching
• Tuition reimbursement
• Continuing education, reimbursement for professional certifications, licensure and qualified supervision

General Description

Responsible for managing the referrals that come for PAR’s services (phone lines, CAM, external entities, and internal referrals). Manage intake and screening of clients for admission into our services, ensuring they meet the necessary criteria for substance abuse and mental health treatment. Duties include conducting initial assessments, reviewing treatment consents, and explaining patient rights and responsibilities. Manage the intake process, including financial reviews and documentation.

Use telehealth services for clinical screenings and counseling. Perform various administrative tasks as assigned. Care coordination for clients includes intake, discharge planning, outreach, and linkages to other services both within and outside PAR.

Scope of Practice

• Screenings and other diagnostic questionnaires
• Client intake process
• Referral to appropriate level of care and services
• Care coordination
• Clinical documentation & compliance
• Crisis intervention
• Documentation of progress

Knowledge, Skills, Abilities and Competencies

• Knowledge of substance use, mental health, harm reduction, and trauma‑informed care
• Identify effects of psychoactive substances on clients and families
• Understand co‑existing medical and psychological disorders

Treatment Knowledge

• Know accepted levels of treatment, recovery, and relapse prevention
• Participate in interdisciplinary treatment planning

Application to Practice

• Use screening criteria for substance use disorders and mental health needs
• Tailor placement recommendations to client individual needs and cultural identity
• Familiarity with community and internal resources
• Meet contractual and program service standards

Documentation

• Timely documentation of all client information and screenings in the agency’s electronic health record (EHR) system
• Adhere to state, federal, and agency regulations regarding client confidentiality and service provision
• Maintain accurate records for auditing and quality assurance purposes

Essential Job Functions

• Commitment to a workplace of dignity and respect
• Compliance with all Equal Employment Opportunity rules and guidelines
• Ability to work with others cooperatively and cordially in a spirit of teamwork
• Ability to appear at work as scheduled, mindful of the company’s attendance policies
• Ability to accept direction from managers and supervisors in a respectful and collaborative manner

Education and Experience

• Bachelor’s degree in a directly related field plus two years of direct client service experience in mental health or substance abuse.
• Master’s degree in counseling or a directly related field with two years of direct client service experience in mental health or substance abuse, licensed or pursuing licensure preferred.
• MCAP, CAP, or CAC certification from the Florida Certification Board preferred.

Licenses, Certifications and Registrations

• Current CPR and First Aid Certification. Certifications must be obtained within the first six (6) months of employment.

Physical Skills

• Ability to move about the treatment facility, both indoors and out.
• Ability to lift and carry 5 to 10 pounds reasonable accommodation will be made for otherwise qualified individuals with a disability.
• Proficiency with Microsoft Windows‑based computers.
• Ability to document in an electronic health record system.
• Ability to use Zoom and Teams virtual platforms.
• Highly organized.
• Familiarity with data collection and analysis.

Environmental Conditions

• Treatment program environment.
• Exposure to…