Administrator, Office Administrator​/ Coordinator, Administrative​/Clerical

About the role

Working Monday to Friday, 09:00–17:00, you’ll support our busy transport team with a wide range of administrative duties. This is a varied role where you’ll play a key part in keeping the office running smoothly and ensuring information flows accurately between teams and customers.

• Handling customer enquiries relating to bookings and deliveries
• Completing data entry and maintaining accurate system records
• Booking daily jobs into internal systems and ensuring correct pricing
• Liaising with the planning team to provide updates on rates and delivery schedules
• Supporting the wider transport team with general administration tasks
• Responding to emails and phone queries in a timely and professional manner
• Helping to keep office processes organised and efficient

You’ll have previous experience working in a busy office environment, with strong Microsoft Office skills and confidence using computer systems.

You’ll be organised, detail‑focused, and able to manage multiple tasks at once in a fast‑paced setting.

You’ll thrive in this role if you enjoy working as part of a friendly, bubbly team, and are happy to get stuck in from day one. Strong communication skills and a positive attitude are key, along with the confidence to interact with customers and colleagues. We’re committed to development, so you’ll also receive full support and training on our internal systems.

We offer the following benefits:

• Life assurance cover
• Contributory company pension scheme
• Holiday Purchase Scheme
• Free ferry travel for up to 4 guests between Dover and Calais / Newcastle and Amsterdam with no limit on trips
• Full employee assistance programme including proactive financial, emotional, mental, and physical health care support, face‑to‑face counselling, 24/7 access to a GP, a second medical opinion, and legal support for colleagues and their family.
• Huge range of retail discounts from high street and online retailers
• Access to my Strength, our Wellbeing platform
• Access to mental health first aid and support webinars focused on positive wellbeing
• Cashback on health care including dental, optical, physiotherapy, prescriptions, specialist consultations and more

We think the strongest teams are built on diversity and inclusivity. Contrasting opinions, varied skills and strong characters bring out the best in us all.

If you think your personality, skills, experience, and desire match this role, we’d love to hear from you. Please send us your CV as soon as possible, as we’re keen to meet potential candidates on an ongoing basis. We look forward to hearing from you.