Senior Operator - EMG

Our Senior Operator is responsible for supervising operations during one of the morning or afternoon shifts, ensuring that the team delivers high-quality service, maintains efficiency, and meets business targets.

• Oversee and coordinate all activities during assigned shifts
• Lead, motivate, and support team members to achieve performance goals
• Monitor staff attendance, breaks, and task completion
• Maintain health, safety, and cleanliness standards
• Provide ongoing coaching to staff
• Communicate effectively with upper management and other teams about shift performance and elevate issues appropriately

• Previous team management
• Good communication and interpersonal skills
• Problem-solving and decision-making ability
• Time management and organisational skills
• Ability to work under pressure in fast-paced environments

• Competitive salary, reviewed annually
• Annual bonus, based on company performance
• 25 days of holiday (excluding bank holidays) which increases over time to a max of 27 days
• 9/10 day working week to enhance your wellbeing without a reduction in pay and leave allowance
• Optional 5 days unpaid leave and 1 paid volunteer day each year
• When you need a change of scenery, you can work from abroad 2 weeks every 6 months
• Health insurance for you, paid by
• Extended maternity, paternity, shared parental and adoption pay. 6 months at 70% pay
• Flexible paid care leave to support immediate dependants, people close to you and pets
• In house L&D team, with access to year round courses to help drive your development
• 50% discount on all
• Discounted gym membership

We’re proud to be an active equal opportunity employer. We want to give everyone a fair chance to join us in changing the world of pet food for good. We do this by conducting a structured recruitment process for all candidates, as well as actively promoting our roles to communities that are under‑represented at  During your interview process you’ll meet some of our team with varying levels of responsibility and experience.

We want to give every candidate a fair interview process and if you need any reasonable adjustments made, please let us know.