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Job Description & How to Apply Below
A major staffing firm in Inverness is looking for a Customer Service Advisor to provide first-line IT support for their client, Capgemini. The role involves responding to customer requests via phone, email, and web chat, logging requests, and resolving issues. Ideal candidates will have strong communication skills and a passion for customer service, with previous experience being an advantage. This position offers a rotational shift pattern, including night and day shifts, and full training is provided.
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