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Founding Customer Success Manager — Estate & Bereavement

Job in Inverness, Highland, IV1 9AQ, Scotland, UK
Listing for: Octopus Legacy
Full Time position
Listed on 2026-06-28
Job specializations:
  • Customer Service/HelpDesk
    Customer Success Mgr./ CSM
  • Management
Job Description & How to Apply Below

Octopus Legacy in the United Kingdom is seeking a Customer Success Manager to launch and lead a new team dedicated to guiding customers after bereavement. Your role will involve overseeing daily operations, shaping processes, and ensuring exceptional customer experiences while achieving key performance indicators.

The ideal candidate will be an empathetic leader comfortable with ambiguity and focused on building a supportive team culture. This position offers unique opportunities for growth and development in a fast-paced environment.

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