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Customer Success & Upsell Specialist

Job in Inverness, Highland, IV1 9AQ, Scotland, UK
Listing for: Sunbelt Rentals UK & Ireland
Full Time position
Listed on 2026-07-19
Job specializations:
  • Customer Service/HelpDesk
    Customer Success Management
Salary/Wage Range or Industry Benchmark: 19000 - 23000 GBP Yearly GBP 19000.00 23000.00 YEAR
Job Description & How to Apply Below

Sunbelt Rentals UK & Ireland in Inverness is seeking a proactive Hire Controller to deliver a best-in-class customer service experience. You will build relationships, understand customer needs, and manage each order from enquiry to post-hire feedback.

In this role you’ll handle calls, emails and website requests, identify upselling opportunities, and ensure a smooth customer journey. You’ll join a FTSE
100 company with a generous rewards package and a strong pension scheme.

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