1st Line IT Support & Customer Service (Night/Day Shifts
Job in
Inverness, Highland, IV2, Scotland, UK
Listed on 2026-08-17
Listing for:
Allscreens Nationwide Ltd
Full Time
position Listed on 2026-08-17
Job specializations:
-
Customer Service/HelpDesk
HelpDesk/Support, Customer Service Rep, Technical Support
Job Description & How to Apply Below
Capgemini in the United Kingdom is seeking a Customer Service Advisor to be the first point of contact for customers, providing 1st line IT support and ensuring a great service experience.
You will respond to requests via phone, email, and web chat, log calls, and guide customers through solutions while staying calm under pressure. Night/day shifts operate on a 3-week rotation, supporting Capgemini's clients with excellent service.
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