IT Support & Customer Service Advisor (4/4, Living Wage
Job in
Inverness, Highland, IV2, Scotland, UK
Listed on 2026-08-17
Listing for:
Allscreens Nationwide Ltd
Full Time
position Listed on 2026-08-17
Job specializations:
-
Customer Service/HelpDesk
HelpDesk/Support, Customer Service Rep, Technical Support, Bilingual
Job Description & How to Apply Below
Capgemini in the United Kingdom is seeking a Customer Service Advisor to be the first point of contact for customers, delivering 1st line IT support and ensuring a great service experience. The role operates on a 4 days on / 4 days off pattern, with shifts from 7:00am to 6:00pm.
You will handle requests by phone, email, and web chat, log cases, and provide guidance or escalate as needed while keeping customers updated on progress. Training is provided to build IT knowledge.
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