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Service Advisor
Job Description & How to Apply Below
We are currently seeking an experienced and professional Service Advisor to join a reputable dealer group in Bridgend.
This is an excellent opportunity for a individual with a strong customer service background within the automotive industry to develop their career within a forward-thinking, family-run business.
Benefits of a Service Advisor:
- Competitive salary of up to £29,750 per annum, dependent on experience
- OTE of £35,000 - 22 days’ annual leave plus Bank Holidays
- CBS (Car Buyer Scheme) for you and your family
- Access to manufacturer-accredited training and development
- Opportunities for career progression within an innovative dealership group
- Rotating shifts including early mornings, late finishes, and every third Saturday, with overtime paid at time and a half
- Greet and assist customers in a professional and courteous manner at the Service Department
- Schedule vehicle servicing, maintenance, and repair work efficiently
- Liaise with the workshop to monitor progress of repairs and communicate updates to customers
- Upsell additional products and services to maximise workshop productivity and customer satisfaction
- Arrange courtesy vehicles when required
- Maintain accurate records of all customer interactions and service activities
- Provide a high standard of customer service, ensuring total customer satisfaction
- Recent or current experience as a Service Advisor or a similar role within a franchised dealership
- Exceptional communication skills with a focus on delivering outstanding customer service
- Strong organisational skills and IT literacy; experience with Kerridge/ADP systems is preferable
- Full UK driving licence with minimal points
- Ability to work on rotating shifts including Saturdays
Contact Harry Thaxton-Wood Cock, Automotive Recruitment Specialist at Perfect Placement covering Bridgend and West Lothian.
If you are an experienced Service Advisor looking for a new and rewarding opportunity within the Bridgend area, this vacancy offers excellent earning potential, career development, and a supportive working environment.
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