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Customer Experience Advisor — Banking & Service Excellence

Job in Inverness, Highland, IV2, Scotland, UK
Listing for: Santander
Full Time position
Listed on 2026-10-10
Job specializations:
  • Customer Service/HelpDesk
    Bank Customer Service, Banking & Finance
  • Finance & Banking
    Bank Customer Service, Banking & Finance
Salary/Wage Range or Industry Benchmark: 23000 - 28000 GBP Yearly GBP 23000.00 28000.00 YEAR
Job Description & How to Apply Below

Santander is seeking a Customer Experience Advisor to join the Inverness branch. The role covers customer interactions in-branch and via phone, handling transactions, assisting customers with technology in the banking hall, and protecting customers from fraud.

You will work a 35-hour week on a rota basis Monday to Saturday, 8am–6pm. You will be part of a close-knit team, delivering a friendly, multi-skilled service across channels.

We invite applications for the Customer Experience Advisor — Banking & Service Excellence position located in Inverness, Scotland, United Kingdom.

Join Santander and contribute to our ongoing work.

Take a moment to read everything above and see whether this role is right for you.

This posting is for the Customer Experience Advisor — Banking & Service Excellence role at Santander, based in Inverness, Scotland, United Kingdom.

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