Orthotics Service Booking Coordinator

We’re looking for an organised, empathetic, and proactive individual to join our busy Orthotics Department as a Booking Co‑ordinator. In this key role, you’ll help ensure patients receive timely, high-quality care by managing appointment scheduling, maintaining accurate records, and supporting both inpatient and outpatient services. The role also includes providing cross‑cover to partner services as required.

As the first point of contact for many patients – whether face‑to‑face, over the phone, or via email – you’ll play a vital role in delivering a compassionate and professional service. You’ll also work closely with clinical teams, coordinate waiting lists, and contribute to the smooth running and continuous improvement of the service.

We’re looking for candidates with strong administrative experience, excellent communication skills, and a proven ability to work collaboratively. Experience working in a healthcare environment or using NHS systems is desirable, though full training will be provided.

If you thrive in a fast‑paced environment and are passionate about making a positive impact on patient care, we’d love to hear from you.

This is a part‑time role, working four days per week, with the day off being negotiable. The job description is subject to revision.

For more information please contact Stuart Harvey, Lead Orthotist; email: stuart.harvey2t; tel:

This role does not meet the eligibility criteria for a Skilled Worker visa or a Health and Care Worker visa. NHS Highland is unable to provide candidates with a Certificate of Sponsorship (CoS).

NHS Scotland is committed to encouraging equality and diversity among our workforce and eliminating unlawful discrimination. The aim is for our workforce to be truly representative and for each employee to feel respected and able to give their best. To this end, NHS Scotland welcomes applications from all sections of society.

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