About Artificial
Help shape the future of specialty insurance
At Artificial, we’re building the next generation of technology for the specialty (re) insurance market. Our mission is to transform how brokers and carriers operate in complex markets by removing operational barriers and enabling smarter, faster decision‑making.
We use modern technology to solve real challenges for some of the world’s leading brokers and insurers. By automating the repetitive and structuring the complex, we help our partners unlock new opportunities for innovation and growth.
You’ll be joining a collaborative team that values curiosity, ownership, and continuous learning. We work in an environment where ideas are heard, support is built‑in, and outcomes matter. Everyone here has the chance to make a tangible impact on our products, our customers, and the industry.
We've just raised $45M (£33M) in Series B funding from lead investor Commerz Ventures, new investor Move Capital, as well as all existing shareholders. This investment round gives us the room to grow with confidence, continue to innovate, and ensure that Artificial remains the first choice for brokers and carriers seeking a smarter way to trade digitally.
Join us, and take the chance to be a part of something that will change the landscape of insurance for generations.
About the role- Engage customers throughout their journey with Artificial Labs
- Analyse and document current‑state workflows and processes
- Identify inefficiencies, bottlenecks, and pain points
- Assess where our technology can drive measurable improvement
This is a high‑impact, customer‑facing role that combines consulting, process analysis, commercial awareness, and solution design thinking within the insurance ecosystem.
About the role- Lead structured discovery sessions with stakeholders across underwriting, broking, operations, distribution, and compliance teams
- Ask probing, intelligent questions to uncover root causes, not just surface symptoms
- Understand commercial objectives, regulatory considerations and operational constraints
- Map current‑state processes across insurer and broker environments
- Analyse submission, underwriting, placement, bordereaux, and policy lifecycle workflows
- Identify inefficiencies, duplication, data quality issues, and scalability challenges
- Distinguish between true system limitations and behavioural or process issues
- Quantify operational and commercial impact where possible
- Translate analysed workflows into a recommended target state, rather than only a faithful record of how things work today
- Map requirements against platform capability, shaping solutions that are feasible to configure and flagging early where a need will call for bespoke work
- Articulate the case for change, setting out the value a customer can expect and how it will be measured
- Produce indicative scoping that informs both commercial conversations and delivery planning
- Proven experience as a Business Analyst, Consultant, or Process Analyst
- Strong analytical and critical thinking ability
- Strong workshop facilitation and stakeholder management skills
- Excellent documentation skills (process maps, business requirements, gap analysis)
- Ability to translate complex insurance workflows into structured requirements
- Good working knowledge of the insurance industry across both Insurer and Broking environments
- Understanding of insurer operations including underwriting, product governance, distribution, and policy lifecycle
- Understanding of broking operations including placement processes, client servicing, market interaction, and delegated authority models
- Awareness of regulatory considerations within insurance markets
- A working understanding of configurable, specification‑driven software, and the practical difference between configuration and custom development
- Exposure to no‑code, low‑code, or structured product specification environments, with the instinct to shape scope around what a platform can genuinely deliver
- Direct exposure to the Lloyd's and London markets, and an understanding of how business is placed and traded there
- Experience in Insur Tech, or in delivering enterprise SaaS into regulated…
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