We are seeking an experienced Senior IDAM Engineer to provide L2/L3 support for a complex enterprise Identity and Access Management (IAM) environment. The role will focus on supporting, maintaining, troubleshooting, and enhancing critical identity services, with a particular emphasis on Microsoft Identity Manager (MIM) and its integrations across the wider identity ecosystem.
The successful candidate will play a key role in ensuring the reliable delivery of identity life cycle management, provisioning, authentication, and access governance services. Working closely with security, infrastructure, and engineering teams, you will support a highly customised IAM environment and contribute to the continuous improvement, stability, and security of critical identity platforms.
Your responsibilities as an IDAM Engineer:- Provide L2/L3 operational support for a highly customised Microsoft Identity Manager (MIM) environment.
- Support and maintain MIM components, including Synchronisation Service, Metaverse, Connector Spaces, Management Agents, MIM Portal, and Workflows.
- Investigate and resolve identity provisioning, synchronisation, authentication, and reconciliation issues.
- Support integrations between MIM, Active Directory, Microsoft Entra , Okta, Beyond Trust, and other enterprise applications.
- Perform root cause analysis for incidents, recurring issues, and service failures.
- Support and maintain custom MIM rule extensions, workflows, management agents, and automation components.
- Review and troubleshoot custom C#/.NET code supporting IAM processes and integrations.
- Support Joiner, Mover, Leaver (JML) processes and identity life cycle management activities.
- Assist in the implementation and support of identity governance controls, access models, and provisioning standards.
- Collaborate with security, infrastructure, application, and service management teams to resolve complex IAM issues.
- Produce and maintain technical documentation, operational procedures, and support runbooks.
- Contribute to automation, service improvement, and platform optimisation initiatives.
- Extensive hands-on experience supporting Microsoft Identity Manager (MIM) within enterprise environments.
- Strong understanding of Identity and Access Management (IAM), Identity Governance and Administration (IGA), identity life cycle management, provisioning, authentication, authorisation, and RBAC.
- Proven experience supporting highly customised MIM environments, including workflows, management agents, synchronisation rules, provisioning logic, and rule extensions.
- Strong knowledge of MIM Synchronisation Service, Metaverse, Connector Spaces, Management Agents, MIM Portal, and attribute flows.
- Experience troubleshooting complex provisioning, synchronisation, and identity life cycle issues.
- Strong practical experience with Active Directory, Microsoft Entra , Okta, and Beyond Trust.
- Experience supporting directory synchronisation, identity federation, Single Sign-On (SSO), access provisioning, and hybrid identity environments.
- Strong Power Shell Scripting and automation skills.
- Experience reviewing and troubleshooting C#/.NET code used in IAM customisations and integrations.
- Knowledge of LDAP, SQL Server, XML, REST APIs, and web services.
- Strong analytical, troubleshooting, and root cause analysis skills.
- Experience working within large-scale enterprise, regulated, or secure environments.
- Desirable experience with Beyond Trust PAM, Microsoft Identity Governance, SailPoint, Cyber Ark, and ITIL-based support models.
If you are a results-driven IDAM Engineer with a passion for your work, we want to hear from you. Immediate start. References required.
NOTE:
At SCC, we take the privacy and security of your information very seriously, any information we hold will be by current data protection legislation. Upon submitting your application SCC will process your information in line with our privacy policy which can be found on our website under the Legal section ->
Privacy Notice ->
Flexible Resourcing
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).