Night-Shift IT Helpdesk Advisor; 1st Line Support
Listed on 2026-10-11
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IT/Tech
HelpDesk/Support, Technical Support -
Customer Service/HelpDesk
HelpDesk/Support, Technical Support
Manpower UK, on behalf of Capgemini, is looking for a Customer Service Advisor to provide 1st line IT support from Inverness. The role operates on a 4 on / 4 off night pattern (18:00-06:00) after training, with an initial day-shift training period.
You will be the first point of contact for customers, delivering a great service experience and logging requests in the system. You'll respond via phone, email and web chat, guide customers, and escalate to appropriate teams as needed.
We are currently recruiting a Night-Shift IT Helpdesk Advisor (1st Line Support) for our team in Inverness, Scotland, United Kingdom.
Join us at Manpower UK as our next Night-Shift IT Helpdesk Advisor (1st Line Support) in Inverness, Scotland, United Kingdom.
This is a strong role to take on the Night-Shift IT Helpdesk Advisor (1st Line Support) role at Manpower UK.
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