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Service Desk Analyst – Incident & Escalation Lead

Job in Inverness, Highland, IV2, Scotland, UK
Listing for: Adecco Portugal
Full Time position
Listed on 2026-10-10
Job specializations:
  • IT/Tech
    HelpDesk/Support, IT Support
Salary/Wage Range or Industry Benchmark: 32000 GBP Yearly GBP 32000.00 YEAR
Job Description & How to Apply Below

Adecco Portugal is recruiting for four Service Desk Analysts to support an Inverness-based IT Operations team. The role is onsite, with a challenging shift pattern and a salary up to £32,000 plus a shift allowance.

You will monitor alerts, coordinate with teams and suppliers, and manage incidents to ensure service availability while providing clear updates to stakeholders throughout the incident lifecycle.

Step into the Service Desk Analyst – Incident & Escalation Lead role at Adecco Portugal in Inverness, Scotland, United Kingdom and grow with us.

All applications are reviewed carefully by our team.

The position is based in Inverness, Scotland, United Kingdom.

This opportunity is part of our work in IT & Technology.

The advertised compensation is 19.000 - 32.000.

We aim to respond to suitable candidates as soon as possible.

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