Service Desk Analyst — Patient-Centric IT Support
NHS Highland is seeking a Service Desk Analyst within its eHealth department to provide first line support and ensure uptime for users across the NHS Highland estate. You will respond to calls from multiple channels, log incidents, diagnose issues and coordinate rapid resolution to restore clinical and administrative services.
The role emphasizes customer care, clear communication and proactive problem solving, contributing to service improvements and the stability of essential NHS systems.
This posting is for the Service Desk Analyst — Patient-Centric IT Support role at NHS Scotland, based in Inverness, Scotland, United Kingdom.
We aim to respond to suitable candidates as soon as possible.
Full responsibilities and requirements are described in the listing above.
Learn more about the Service Desk Analyst — Patient-Centric IT Support role in the description above.
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