Service Desk Analyst - Frontline IT Support Patient Care
NHS Highland is seeking a Service Desk Analyst within its EHealth Department in Inverness. The role supports end users by logging and resolving incidents to ensure continuity of clinical tasks and services.
The post holder will handle calls via telephone, email, portal and web form, log, diagnose and resolve issues, and work with internal teams to improve service delivery while maintaining high standards of customer care.
Consider building your career as a Service Desk Analyst
- Frontline IT Support for Patient Care at NHS Highland.
We aim to respond to suitable candidates as soon as possible.
Full responsibilities and requirements are described in the listing above.
Learn more about the Service Desk Analyst
- Frontline IT Support for Patient Care role in the description above.
We appreciate your interest in this position.
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