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IT Helpdesk Associate - First-Line Support

Job in Inverness, Highland, IV2, Scotland, UK
Listing for: Manpower UK
Full Time position
Listed on 2026-10-16
Job specializations:
  • IT/Tech
    HelpDesk/Support, Technical Support
  • Customer Service/HelpDesk
    HelpDesk/Support, Customer Service Rep, Technical Support, Bilingual
Salary/Wage Range or Industry Benchmark: 13.45 GBP Hourly GBP 13.45 HOUR
Job Description & How to Apply Below

Manpower UK has a fantastic opportunity for a Customer Service Advisor in Inverness, working on a Capgemini contract. You will be the first point of contact, delivering 1st line IT support to customers and ensuring a great service experience.

The role is office-based, Monday to Friday, 7am–6pm, 37.5 hours per week, with a salary up to £13.45 per hour. You will log requests, resolve queries, and escalate where needed while maintaining high professional standards.

Step into the IT Helpdesk Associate
- First-Line Support role at Manpower UK in Inverness, Scotland, United Kingdom and grow with us.

We are currently recruiting a IT Helpdesk Associate
- First-Line Support for our team in Inverness, Scotland, United Kingdom.

This is a great position to take on the IT Helpdesk Associate
- First-Line Support role at Manpower UK.

Position Requirements
10+ Years work experience
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