Customer Delivery Driver, Supermarket Assistant

About the role

As one of our Customer Delivery Drivers, you’ll be bringing the unique blend of quality Waitrose produce and Partner‑led service right to our customers’ doors. Actively playing out our ethos – passionate Partners serving food lovers. When you're not out on the road, you'll be back at the shop supporting the team with daily tasks like stock replenishment and housekeeping, contributing to the efficient and productive running of the shop in a friendly and welcoming team.

You need to be 18-years or older to work in this role.

• Check your delivery routes for the day.
• Load and prepare your van for deliveries, ensuring all orders are together and can be efficiently delivered directly to customers.
• Ensure all of the appropriate vehicle safety checks are complete on your van, maintaining full road compliance, health and safety.
• Be an ambassador for the Waitrose brand while on the road with great customer service as your number one priority.
• Help customers with their shopping and build rapport with them based on trust and service.
• Support the wider shop team when required with general shopkeeping tasks.

• Full valid B‑Category UK manual driving licence with no more than 6 points.
• Great customer service skills.
• Time management skills.
• Be able to cope with the physical requirements of the role (e.g. lifting of crates, moving cages).
• Be comfortable working independently with the ability to be self‑motivated and adaptable.
• IT literate.

• Previous experience in a driving role and knowledge of chilled vehicles would be welcomed.

Varied hours of full‑time work (37.5 hours) across seven days to include early starts, late finishes, evenings and weekends.