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Operations Manager

Job in Inverness, Highland, IV2 5HU, Scotland, UK
Listing for: Enable Scotland
Full Time position
Listed on 2025-12-23
Job specializations:
  • Management
    Operations Manager, Program / Project Manager
Salary/Wage Range or Industry Benchmark: 46102 GBP Yearly GBP 46102.00 YEAR
Job Description & How to Apply Below
Position: Operations Manager (Permanent)
Operations Manager

Location:

Based in and around IV2 6AA
, covering Highlands, Moray and Perth and Kinross (hybrid, with travel across all areas)
Salary: £46,102 per annum + Excellent Benefits!

Contract:

Full time, Permanent
Please note, a pay award for Enable staff is pending.
As a leader at Enable Works, you'll be at the forefront of our mission to deliver exceptional employability services for disabled people across Scotland.
You will be responsible for leading partnerships and programmes across Highland, Moray and Perth and Kinross and will play a pivotal role in driving our organisation forward.
You will have overall accountability for strategic development of your programmes and region, leading on performance management; financial and contract management and developing opportunities for new business, allowing us to grow our impact.
You'll have significant oversight of operations and staffing for the region, as well as managing and leading key external stakeholder relationships, ensuring smooth and efficient functioning of the services in your remit.
This is a hybrid role with some office time and travel expected. A driving license and access to a vehicle is essential for this role.
While regular travel will be required across all 3 areas, a significant proportion of work takes place in Highlands, where you will be responsible for leading our 'All in Highlands' partnership. Therefore a consistent presence is expected in Inverness and across the Highlands.
What will you do

* Setting and upholding high standards - you will be accountable for leading a team of Performance Managers, Team Leaders and Employment Coordinators, ensuring services meet and exceed expectations.

* Ensuring compliance and performance excellence - you will be accountable for all quality and compliance for services in your region, ensuring robust processes are in place that align with contractual expectations.

* Guiding a high performing team
-as a leader you will be responsible for mentoring Performance Managers and Team Leaders, fostering their growth as leaders to provide effective mentoring and management for your team.

* Strategic engagement - building relationships with both local and national funders and stakeholders will be second nature to you, ensuring seamless contract delivery and long lasting partnerships.

* Pioneering opportunities - you will be responsible for proactively identifying and cultivating new business opportunities, staying up to date with emerging trends and policy changes to ensure your services can respond to local and national priorities.
About You
We really need you to have these:

* An understanding of employability and skills structures and systems in Scotland

* An understanding of national employability policies such as No One Left Behind

* Experience of leading a performance focused team

* Ability to effectively coach and motivate developing leaders to deliver high performance within your team

* Experience of successfully managing and forecasting performance profiles

Experience of writing impact reports

* Ability to work autonomously, fully accountable for managing and driving the services in your area to achieve excellence

* Self-management skills and the ability to prioritise competing deadlines effectively

* Effective project management skills and ability to think strategically to achieve long-term goals

* A natural, professional relationship builder with the ability to partner and negotiate with stakeholders

* Experience of creating and managing budgets, delivering on financial expectations and forecasting change

* Strong attention to detail with professional presentation and personality

* Experience working in rural areas

* Confident communicator with experience of public speaking

* Role model who will demonstrate our values, leading by example

* IT proficient with experience of competently using Microsoft packages, and CRM systems

* A full driving licence and access to a car, as travel is required in this role

* We would love it if you had these:

* Experience of working in employability out with Scotland

* Experience of business development including bid writing

* Experience of working with people who have…
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