Service Manager

Full Time | 35 hours per week | £36,000 - £42,000 per year | Cheshire House - Inverness Its a privilege to lead a team that makes such a difference every single day. Thats how one of our Service Managers describes their role combining compassion, leadership, and purpose to ensure people receive the highest quality care and support. If youre a dedicated nurse leader ready to take the next step in your career, wed love to hear from you.

A Home, Not Just a Service Cheshire House is home to 16 young adults with physical disabilities. E veryone has their own individual flat with a lounge, bedroom, bathroom and kitchen. Were surrounded by beautiful parkland and are within walking distance of Inverness city centre. As part of our committed team, youll lead with empathy and professionalism to create a home where every person can thrive.

Ideally coming from a clinical nursing background, with existing experience managing a care home, you'll be able to hit the ground running and champion the initiatives presented by our dedicated and passionate team. Your Working Hours 35 hours per week Monday to Friday (You will be part of a national on-call rota four times per year) Flexibility is required to work weekends as required to meet service needs.

Why Youll Love Working Here As part of Leonard Cheshire, youll be supported to grow, develop, and thrive in a role where your leadership really matters. Alongside a competitive salary, we offer an excellent benefits package, including:
Stream access up to 40% of your earned pay before payday Free Blue Light Card enjoy exclusive discounts and perks Free PVG membership Excellent contributory pension scheme with 3x salary life cover Generous annual leave with the option to buy and sell leave Cash Health Plan claim back dental, optical, and other costs Comprehensive training and recognised qualifications

Career development through apprenticeships and leadership pathways Cycle-to-work scheme Employee Assistance Programme 24/7 wellbeing support

What Youll Do As Service Manager, youll provide strong, inspiring leadership to a talented care team. Youll ensure the service operates safely, compassionately, and effectively creating a culture where everyone can succeed. Your responsibilities will include:
Providing clear direction, management, and supervision for all staff Ensuring compliance with CQC standards and statutory obligations Promoting excellent outcomes for residents through person-centred care Managing budgets and maintaining financial sustainability Leading recruitment, training, and performance management Maintaining clinical oversight and supporting best practice in care delivery What Helps You Shine Here Level 5 Diploma in Leadership for Health and Social Care (or willing to work towards) Proven management experience within a care environment Strong people leadership and communication skills to build the team and the service to progress and improve Sound understanding of safeguarding and regulatory standards Competent in budget management and service operations Ability to build external relationships Whether youre an experienced manager or an aspiring leader ready to take the next step, well support you with the tools, training, and encouragement you need to succeed.

About Leonard Cheshire Were one of the UKs most trusted providers of care and supported living services with 87% of our services rated Good or Outstanding by regulators. For over 75 years, weve supported disabled people to live, learn, and work as independently as possible. Our approach is built around choice, inclusion, and empowerment creating homes where people truly belong.

Ready to Apply? Leonard Cheshire welcomes applications from all sections of the community. We actively encourage applications from people with disabilities and will support your requirements for reasonable adjustments wherever possible. We are committed to safeguarding and promoting the welfare of children and adults at risk. A satisfactory disclosure check (PVG membership in Scotland, or equivalent) and references are required for this post.