General Manager- Head and Neck, Band 8b

Gloucestershire Hospitals NHS Foundation Trust General Manager – Head and Neck, Band 8b

The closing date is 05 July 2026

This role requires an ambitious individual to lead and support the running of Head and Neck Service Line. Working in conjunction with the Specialty Director and Matron, the postholder is an integral part of the team who will resolve daily operational challenges faced at the front door of our hospital. We also have an ambitious improvement plan with a range of projects established to support patient care and the delivery of national operational standards, which the General Manager will support.

We are looking for candidates who have experience in NHS management, ideally previous experience of working in an operational role. If you are dynamic, ambitious, responsive, engaging and looking for the next step in your operational career then we would love to hear from you!

The proposed interview date is 17th July

The General Manager is responsible for the effective strategic and operational management of a defined set of areas, ensuring the delivery of high-quality patient services within the resources available. The post-holder is responsible for the management of all non-clinical staff in these areas; ensuring staff are managed in line with the Trust's employment policies.

This will include playing a key role in identifying opportunities for clinical innovation and modernisation, the delivery of all operational performance targets, managed services and financial management and day surgery bed utilisation and management. The General Manager is responsible through managerial and clinical teams for continually improving the quality of services to patients, and redesigning services to meet best practice standards, improving efficiency and effectiveness within available resources.

The post-holder will be a leading change agent in the Trust's transformation programme and will be responsible for securing the commitment of all staff in areas managed to organisational change and continuous improvement.

Policy Statement

It is the policy of the Trust that neither a member of the public, nor any member of staff, will be discriminated against by reason of their sex, sexual orientation, marital status, race, disability, ethnic origin, religion, creed or colour. Individuals can expect to have their views listened to, particularly when they are raising legitimate concerns about the quality of the service provided.

The Trust is committed to the spirit of as well as the letter of the law, and also to promotion of equality and opportunity in all fields.

- Lead the development of the strategic elective direction for the specialities in line with the Division and Trusts overall strategy and transformation programme, ensuring that all strategic plans are incorporated into service plans and objectives for all staff.

- Provide leadership to areas managed, working with surgical general managers and clinical colleagues to manage the design and delivery of clinical/non-clinical elective services within the specialities.

- Develop a culture within areas managed in which all staff are delivering high quality patient-centred clinical and support services.

- Develop short, medium and long-term objectives, which are turned into effective, affordable and achievable annual service plans for the specialities, and deliver these plans within the financial resources available.

- Responsible and accountable for the formulation of new service developments and initiatives, preparing bids and ensuring business cases are produced for services developments, taking into account activity and income projections and resource allocations.

- Work with colleagues to review and redesign services in order to meet the needs of patients and enable the specialities to achieve key performance indicators and reduce costs.

- Lead the planning of future capital developments for the specialities to deliver improved facilities for patients in line with the Trusts Strategic Plan, ensuring that capital developments are designed around the services.

- Develop robust mechanisms to…