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Leader, Customer Retention

Job in Inverness, Highland, IV2, Scotland, UK
Listing for: Global Highland Ltd
Full Time position
Listed on 2026-10-18
Job specializations:
  • Management
    Client Relationship Management
  • Customer Service/HelpDesk
    Customer Success Management, Client Relationship Management
Salary/Wage Range or Industry Benchmark: 45000 - 60000 GBP Yearly GBP 45000.00 60000.00 YEAR
Job Description & How to Apply Below

Global Highland Ltd in the United Kingdom is seeking a Customer Retention & Experience Team Leader to steer a team of specialists, drive retention strategies and protect long-term revenue from installation to renewal and beyond.

You will lead, coach and develop the team, oversee quality and compliance, manage workflows and use data to improve customer journeys and outcomes in a fast-changing connectivity sector.

The Leader, Customer Retention & Experience position in the Marketing & Media, Sales field is open for applications.

This role, Leader, Customer Retention & Experience at Global Highland Ltd, could be your next career step.

Are you ready to take on the Leader, Customer Retention & Experience role at Global Highland Ltd?

We would love to welcome a new Leader, Customer Retention & Experience to our group in Inverness, Scotland, United Kingdom.

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