Technical Service Manager

CBW is recruiting an experienced

Technical Services Manager – Electrical to lead the delivery of electrical and hard facilities services within a complex healthcare environment in Fife.

This is a key leadership role, offering the opportunity to oversee critical electrical infrastructure, lead engineering teams and ensure the safe, compliant and efficient operation of essential building services.

You will take responsibility for the delivery of planned preventative maintenance, reactive maintenance and lifecycle replacement programmes, ensuring contractual obligations, Service Level Agreements (SLAs) and Key Performance Indicators (KPIs) are consistently achieved.

Working closely with clients, operational teams, contractors and other stakeholders, you will combine strong technical expertise with effective people management, commercial awareness and a proactive approach to service delivery.

• Lead and develop electrical engineering teams, ensuring safe, efficient and high-quality service delivery.
• Oversee the maintenance and reliability of critical electrical infrastructure, including High Voltage (HV) and Low Voltage (LV) systems.
• Manage planned preventative maintenance (PPM), reactive maintenance and lifecycle replacement programmes.
• Ensure all maintenance activities are completed within agreed timescales and accurately documented.
• Manage CAFM systems, including work allocation, asset records, maintenance schedules and performance reporting.
• Ensure compliance with Safe Systems of Work, Permit to Work procedures and relevant statutory requirements.
• Oversee Authorised Persons (APs) and Competent Persons (CPs), ensuring technical appointments, competencies and responsibilities are maintained.
• Coordinate additional works, lifecycle projects and the procurement of equipment and materials.
• Manage external contractors and supply chain partners, monitoring performance, quality, safety and compliance.
• Promote a strong Health, Safety and Environmental culture through inspections, risk assessments and proactive management.
• Maintain accurate statutory, technical and contractual documentation, ensuring audit readiness.
• Lead and support internal and external audits, ensuring corrective actions are implemented promptly.
• Build effective relationships with clients and stakeholders, providing regular performance updates and attending contract meetings.
• Manage team performance, including appraisals, training, development plans and competency records.
• Work closely with the central Service Desk to coordinate resources and maintain operational continuity.
• Ensure operational procedures, local operating procedures (LOPs) and technical documentation remain compliant with legislation and industry best practice.
• Prepare contract performance, energy management and operational reports.
• Monitor budgets, expenditure and financial forecasts, ensuring effective commercial control.
• Participate in an out-of-hours and on-call management rota as required.
• Support the organisation's commitment to ethical standards, equality, diversity and inclusion.

• HNC/HND in Electrical Engineering or an equivalent discipline.
• Recognised electrical qualifications and/or fully qualified electrician status.
• Minimum of five years' post-qualification experience in a comparable technical services or contract management role.
• Proven experience managing electrical and hard services within a contractual facilities management environment.
• Strong leadership skills, with experience managing and developing engineering teams.
• Excellent communication, organisation and stakeholder management skills.
• Demonstrable commercial and financial management…