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Leader, Customer Retention

Job in Inverness, Highland, IV2, Scotland, UK
Listing for: Global Highland
Full Time position Listed on 2026-11-12
Job specializations:
Salary/Wage Range or Industry Benchmark: 45000 - 60000 GBP Yearly GBP 45000.00 60000.00 YEAR

Job Description & How to Apply Below

Position: Leader, Customer Retention & Experience

Global Highland Ltd in the United Kingdom is seeking a Customer Retention & Experience Team Leader to steer a team of specialists, drive retention strategies and protect long-term revenue from installation to renewal and beyond.

You will lead, coach and develop the team, oversee quality and compliance, manage workflows and use data to improve customer journeys and outcomes in a fast-changing connectivity sector.

This role, Leader, Customer Retention & Experience at Global Highland, could be your next move.

This role, Leader, Customer Retention & Experience at Global Highland, could be your next career step.

Are you ready to take on the Leader, Customer Retention & Experience role at Global Highland?

We would love to welcome a new Leader, Customer Retention & Experience to our group in Inverness, Scotland, United Kingdom.

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