Tesco Colleague Nights Inshs Extra

Overview

Availability Window:
Sundays 22:00–09:00;
Fridays 22:00–09:00;
Saturdays 22:00–09:00. The store operates overnight in these windows.

Pay and hours:
Colleague rate starts from £13.28 per hour; increases to £14.55 for stores within the M25. For hours worked between midnight and 6:00, an additional night premium of £2.35 per hour applies. Other payments may apply depending on location.

Hours guarantee:
It is policy to offer new colleagues a minimum of 16 guaranteed hours per week. It is possible to work fewer hours (minimum 12) if requested, and we still encourage you to apply.

Scheduling:
The table shows preferred availability windows. We will schedule contracted hours within these times and provide 3 weeks notice of shifts. We are open to flexible timing if your availability closely matches the advertised times.

Role context:
Customers are at the heart of our operations. This is a role for doers with variety and daily challenges.

• Being a colleague in one of our stores means helping to serve shoppers better every day.
• You will meet great people, learn new things and be part of a specialist, diverse team where everyone is welcome.
• Whether you are looking for stability or flexibility to suit your lifestyle, or the opportunity to progress your career, this can be the role for you.

Responsibilities

• Knowledge of customers and delivering service with passion and pride; providing great natural service.
• Be knowledgeable about products and services within the store.
• Work across service, picking and replenishment areas as required.
• Apply training to work safely, effectively and deliver excellent customer service.
• Make decisions that are right for customers and deliver routines that meet customer needs.
• Participate in seasonal, community, and charity events to create an inclusive atmosphere.
• Understand store performance and the role you play in driving service, sales, reducing waste, shrinkage, and delivering profit.
• Handle products with care to maintain quality and ensure they reach customers in good condition.
• Follow company values, be welcoming, and adhere to policies.
• Occasionally, you may be required to accept deliveries into the store.

Qualifications / Skills

• Passion for delivering great service and greeting customers with a smile.
• Ability to build rapport with customers to ensure a positive shopping experience.
• Take initiative and make decisions that benefit customers.
• Work well within a team and communicate openly with others.
• Build relationships with colleagues to foster team spirit, collaboration, and success.
• Be punctual, well presented, and act as a brand ambassador.