Customer Advisor

3 Month Fixed Term Contract

Part Time – 12 hours per week

Shifts available Monday – Sunday, 7am – 10pm (Evening and weekend availability needed)

Location: B&Q Inverness

A rewarding customer‑facing role in a lively retail environment, where you’ll assist shoppers with home improvement projects and support the store’s visual merchandising and stock management. This is a 3‑month, part‑time contract with competitive hourly pay and a variety of benefits.

• Provide expert sales advice to customers across a broad range of product categories
• Manage stock levels and maintain attractive displays to support sales targets
• Ensure the store looks clean, organised and inviting at all times
• Participate in on‑going training (paint mixing, timber cutting and new technology) to deepen product knowledge

• Friendly, outgoing and genuinely enjoys helping people
• Effective communication and basic customer service skills
• Ability to work well in a team and adapt to a rotating shift schedule, including evenings, weekends and bank holidays
• Comfortable using new technology and digital tools in a retail setting

• Competitive hourly rate of £13.37
• Access to award‑winning pension scheme and Share Save scheme
• 6.6 weeks holiday per year
• Payroll giving, Employee Assistance Programme and wellness benefits
• Shopping discounts for staff
• Generous break structure throughout the shift

We are committed to creating a diverse and inclusive workforce. If you require additional support or reasonable adjustments for the application or recruitment process, please let us know. If you’d like to be considered under the Disability Confident Scheme, contact  All candidates meeting the minimum criteria will be considered in line with our Disability Confident commitments.