Internal Sales Person - Construction

Internal Sales Person – Construction Build relationships. Solve problems. Help our customers build better.

At Mac Gregor Industrial Supplies, we're more than a supplier— we're a trusted partner to thousands of customers across the Highlands and Islands. From major construction projects to local contractors, we pride ourselves on delivering expert advice, outstanding service, and the right products when our customers need them most. We're looking for an enthusiastic Internal Sales Person to join our Construction team.

If you enjoy speaking with customers, solving problems, working in a fast-paced environment, and being part of a supportive team, we'd love to hear from you.

As an Internal Sales Person, you'll be the first point of contact for many of our construction customers, helping them source products, prepare quotations, process orders, and ensure they receive an exceptional level of service. Working closely with Key Account Managers, Product Specialists, Branches, Warehouse teams and suppliers, you'll play a key role in helping customers keep their projects moving. This isn't just an order processing role—it's about building relationships, identifying opportunities, and delivering solutions that add value for our customers.

• Building strong relationships with customers over the phone, email and in person.
• Preparing accurate quotations and following them through to order.
• Processing customer orders quickly and accurately.
• Providing advice on products and solutions for construction customers.
• Liaising with suppliers and warehouse teams to ensure product availability.
• Keeping customers updated on deliveries and order progress.
• Working with Key Account Managers to support customer growth.
• Identifying opportunities to upsell and cross-sell products and services.
• Resolving customer queries professionally and efficiently.
• Maintaining accurate customer records using our systems.

We're looking for someone who :

• Has excellent customer service skills.
• Enjoys building relationships with customers.
• Is organised and able to manage multiple priorities.
• Has good attention to detail.
• Communicates confidently with customers and colleagues.
• Enjoys working as part of a team.
• Has a positive, can-do attitude.
• Is commercially aware and enjoys finding solutions.

• Experience in Internal Sales, Trade Counter, Builders Merchanting, Distribution or Customer Service.
• Knowledge of construction products or the construction industry (preferred but not essential).
• Experience preparing quotations and processing customer orders.
• Good IT skills and experience using business systems.
• Experience working in a fast-paced commercial environment.

You'll be joining a business that’s investing in its people, systems and future.

We offer :

• Competitive salary.
• Company pension.
• Employee discount.
• Life assurance.
• Employee Assistance Programme.
• Ongoing learning and development.
• Career progression opportunities.
• A supportive and collaborative working environment.
• The opportunity to work with one of Scotland's leading independent industrial suppliers.

Everything we do is guided by our five values :

• Customer First – We put our customers at the heart of everything we do.
• Do the Right Thing – We act with honesty, integrity and accountability.
• Be the Best – We strive for excellence every day.
• Community Spirit – We work together and support each other.
• Future Focus – We invest in people, innovation and long-term success.

Whether you're already working in construction supplies, merchanting or internal sales—or you're looking to develop your commercial career—this is an excellent opportunity to join a growing business with genuine opportunities for progression.

At Mac Gregor Industrial Supplies, we don't just offer jobs—we build careers.

Ready to help build something bigger?