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Financial Wellbeing and Energy Advice Worker

Job in Inverness, Highland, IV2, Scotland, UK
Listing for: The Methodist Church in Britain
Full Time position
Listed on 2026-10-30
Job specializations:
  • Social Work
    Family Advocacy & Support Services, Human Services/ Social Work, Community Health
Salary/Wage Range or Industry Benchmark: 25000 - 32000 GBP Yearly GBP 25000.00 32000.00 YEAR
Job Description & How to Apply Below

The Financial Wellbeing and Energy Advice Team at CHAS, which supports families of children with life-shortening conditions, is recruiting to a temporary post funded by a Scottish Gas Network grant until September 2028. The role gives one-to-one advice to families on welfare benefits, income, money and energy, including casework and applications to benevolent funds. It is hybrid, with one office day a week and regular home visits across Grampian and Highland, so a driving licence and car are essential.

A PVG check applies.

What the job involves
  • Provide one-to-one support to families of children with life-shortening conditions on income maximisation, welfare benefits, money advice and energy advice
  • Explain benefit entitlements and support families through applications and casework
  • Help families identify ways to maximise income and strengthen financial wellbeing
  • Provide impartial energy advice and information on energy efficiency
  • Support applications to benevolent funds, trusts and other sources of financial help
  • Signpost or refer families to specialist services when further support is needed
  • Build relationships with external organisations, partners and volunteers
  • Undertake home visits and manage own diary, caseload and varied workload
Experience
  • Experience of welfare benefits, money, income maximisation or energy advice
Skills & knowledge
  • Confidence managing casework and supporting people through applications and complex processes
  • Ability to explain detailed information clearly, sensitively and in accessible language
  • Commitment to impartial, accurate and person-centred advice
  • Strong relationship-building and ability to work collaboratively with colleagues and partner organisations
  • Good organisation and record keeping
  • Practical advice skills, sound judgement and a family-centred approach
Checks & eligibility
  • PVG check (children and protected adults)
  • Driving licence and access to a car, with willingness to travel for home visits
What’s offered
  • Generous annual leave
  • Option to join the Local Government pension scheme
  • Incremental salary progression
  • Blue Light discounts

    Health and wellbeing support, including an employee assistance programme
  • Wide range of learning and development opportunities
  • Guidance from colleagues with specialist expertise in financial wellbeing, welfare benefits and energy support
  • Flexible hybrid working with home visits and managing own diary
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