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Shift Lead: Customer Focus & Team Coach
Job in
Inverurie, Aberdeenshire, AB51, Scotland, UK
Listed on 2026-07-30
Listing for:
Marks and Spencer
Full Time
position Listed on 2026-07-30
Job specializations:
-
Retail
Retail & Store Manager
Job Description & How to Apply Below
Marks & Spencer is recruiting for an in-store Duty Manager to lead the store team, ensure exceptional customer service, and uphold operational standards. The role involves coaching colleagues, managing tasks, and supporting the Store Manager with targets and visual merchandising across launches and campaigns.
You will champion new ways of working, prioritise customer experience, and maintain a safe, legal store environment while driving productivity and using digital tools to monitor performance.
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