Document Verification Coordinator

At Russell Stover
, not only do we love chocolate, but we love our employees. Every day we work with excellence, innovation, entrepreneurship, responsibility, and collaboration. Russell Stover is a leading manufacturer of boxed, seasonal, and sugar‑free chocolates, producing over 55 million pounds annually with more than 9,000 wholesale accounts. Join our team and help keep chocolate lovers happy.

As a Document Verification Coordinator
, you will lead and coordinate site documentation processes to ensure they are handled according to corporate policies and industry best practices. You will oversee document control activities across departments, verify that all controlled documents meet organizational standards, and manage timely updates, approvals, and version control. Serving as the primary contact for document‑related inquiries, you will guide teams through revisions, audits, and compliance requirements while identifying opportunities to improve documentation systems.

Additionally, you will provide direction to new employees, promoting consistent practices that uphold quality, safety, and continuous improvement.

• Responsible for the document control program and the site’s custodian of Food Safety and Quality documents.
• Ensures correct versions of documents are used on site, retrieves old versions after updates, and replaces them with current versions.
• Maintains current signed hard copies, electronic copies, and retains obsolete copies for historical reference according to Russell Stover’s retention policy.
• Liaises with document owners to recommend updates to existing documents with the support of the QA manager.
• Issues document control numbers and provides appropriate templates for new documents.
• Recommends changes to existing documents to align with changes in process and best practice.
• Ensures the site documentation log, including distribution list, is up to date.
• Assists with new‑hire training on how to assess and use relevant documents.
• Supports the review of food safety and quality documentation for completeness.
• Supports the site with implementation of Food Defense policy.
• Supports the site’s food safety and quality assurance program by reviewing records and communicating key trends—such as product holds, foreign material findings, sanitation results, and complaint data—to team members as needed.
• Adheres to Good Manufacturing Practices (GMP) to ensure product quality and maintain compliance with food safety standards.
• Completes and follows FSQA training and programs to comply with regulatory requirements and support the plant’s objectives.
• Promptly reports and takes appropriate action on any observed or potential food safety hazards, process deviations, or non‑conformities by notifying the designated plant supervisor.
• Actively contributes to the continuous improvement of the company’s Food Safety Culture through engagement and actions aligned with your role.

This job posting is not all inclusive and other duties may be assigned.

• Bachelor’s Degree in a relevant field.
• 3+ years’ experience with document control processes.
• Formal training in sanitation/food safety/regulatory standards and/or Preventative Control Certified Individual (PCQI).
• Ability to lead teams and work cross‑functionally to complete projects.
• Detail oriented.
• Ability to manage your time day to day.
• Excellent communication skills and the ability to speak, read, and write English fluently, with or without an accommodation.
• Microsoft Office proficient.

• 2+ years of experience in a food manufacturing facility.
• SAP proficient.

• Safety First:
  Your well‑being is our top priority, with protective gear and daily safety tips.
• Surroundings:
  Work with automated packing machines, forklifts, electric pallet jacks, and chocolate candy banks/steels.
• Active & Engaging Work:
  Stay on your feet for extended periods, move around, climb ladders, or lift up to 50 lbs.
• Comfortable Climate:
  Year‑round climate‑controlled environment.
• Appealing Smells:
  Sweet aromas of chocolate that linger.
• Dress to Impress (Food Safety Style):
  Simple and important dress code follows GMP…