Associate Director, Clinical Management

Overview

Under the direction of the Administrative Chief of Staff at UI Health Care and through collaboration with local senior leadership (CEO, COO, CMO, CNE, CFO), the Associate Director of Clinical Performance Management is responsible for planning, monitoring, and supporting strategic priorities across the clinical system, including aligned objectives at a local level. The role interacts with UI Health Care executives to develop plans and proposals in support of strategic and operational priorities, coordinate implementation of new initiatives across the clinical enterprise, and serve as a primary point of contact for project issues.

• Collaborate with hospital leaders, administrators, and physician leadership across UI Healthcare to develop key strategic goals and align budgetary, operational, and clinical initiatives.
• Identify needs and build support for creating best performance outcomes across the organization in a consultative manner.
• Develop a network of relationships with administrative and physician leaders across all departments to support enterprise collaboration.
• Serve as a change agent and work closely with hospital, service line, and department leaders in identifying priority areas, develop goals, plan improvement, and monitor effectiveness.
• Benchmark, develop, and recommend key performance indicators for hospital and department-level metrics to drive best performance outcomes and align to UI Health Care strategic goals.
• Provide education, resources, and data analytics to advance organizational goals and collaborate with departments to support understanding and application of available tools.
• Support critical relationships and tracking of clinical performance metrics; contribute to initiatives to implement interventions and advance critical metrics within individual departments.
• Provide mentorship, development, and training opportunities for administrative colleagues and future leaders within the institution.
• Provide executive and collaborative support of critical projects or activities as directed by the CEO or other senior leaders.
• Develop and/or critically review and analyze opportunities for financial investment in clinical programs across the organization, in conjunction with department and hospital leaders.
• Support clinical program development and improvement through collaboration and partnership, providing guidance and alignment with organizational goals and metrics.
• Serve as primary point of contact and operational owner of critical access hospital network and relationships, including review and development of contracts and operationalizing data reports and analyses.
• Collaborate with individual departments, hospital, department and physician leaders to develop recommendations and work products that include full scope evaluation and assessment of resource allocation, standards of care, best practices, quality outcomes, financial impacts, and strategic priorities.
• Develop or contribute to budget development review and recommendations for hospital units and create systems for effective implementation and monitoring.
• Provide data analysis regarding clinical operations, productivity metrics, and strategic benchmarks to ensure operational, financial, and strategic initiatives are being achieved.
• Serve in an advisory capacity to the Administrative Chief of Staff in the development or implementation of strategic priorities and initiatives.
• Other duties as assigned by the Administrative Chief of Staff, the CEO, or Hospital senior leadership.

• Master’s degree in health care administration, business administration, finance, accounting, or an equivalent combination of education and experience is required.
• Minimum of 5 years of related health care, business, or operational management experience with progressively more responsible experience.
• Demonstrated experience working with and managing relationships with senior-level administration or leaders and the ability to influence and motivate organizational constituencies.
• Demonstrated ability to successfully collaborate and influence key stakeholders, integrating ideas to achieve outcomes.
• Demonstrated ability to…