Dealer Support Specialist: Frontline Troubleshooting
Listed on 2026-10-18
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IT/Tech
HelpDesk/Support
SGS Consulting seeks a customer-focused support specialist to serve as the first contact for dealers and colleagues, providing Tier 1 assistance through the Expert Connect system. You will document interactions, escalate complex issues, and collaborate with product teams to drive adoption and satisfaction.
A growth mindset and eagerness to learn are essential. Ideal candidates have at least 1 year in customer support, strong communication, and comfort with digital tools.
We are currently recruiting a Dealer Support Specialist:
Frontline Troubleshooting for our team in Iowa City, IA, United States.
Join SGS Consulting and contribute to our ongoing work.
Take a moment to read everything above and see whether this role is right for you.
This posting is for the Dealer Support Specialist:
Frontline Troubleshooting role at SGS Consulting, based in Iowa City, IA, United States.
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